What are the benefits of mobile application maintenance?

Mobile application maintenance, or mobile TMA, must be part of the company's digital strategy. This methodology improves the performance and security of your mobile application services and offers always up-to-date features to users. Esokia is your mobile TMA expert. We have all the skills and tools required to make your mobile application ever more efficient, easy and comfortable to use.

What is the purpose of mobile application maintenance?

Once developed and put into production, the mobile application must benefit from regular monitoring, in order to guarantee the detection, correction and follow-up of all the anomalies which naturally end up appearing, for example, in the absence of updates. Without this, the use becomes complicated, generating frustration, and therefore ultimately, a breakdown in support on the part of the target audience.

Of course, TMA Mobile does not stop at fixing bugs: it allows the mobile application to reflect the evolution and development of the company as accurately as possible. It was designed to increase the robustness, relevance, performance and security of mobile applications. Without mobile application maintenance, it becomes difficult to be up to date with corrections and new features published by publishers.

Does my business need a mobile application maintenance service?

Mobile TMA is not a solution to be used as a last resort, when the relevance of a mobile app is hanging by a thread, to borrow the popular expression. To be integrated into a concrete digital strategy, as part of an application developed for long-term use (unlike the mobile app dedicated to a unique and unprecedented event) it makes it possible to respond to several problems even before they arise, by example :

• Constant improvement of the user experience, regardless of the type of connected device used, with the management and correction of all anomalies, regardless of severity;
• Acceleration and optimization of processes thanks to functional and technical developments.

How does the mobile TMA take place at Esokia?

In order to deliver a service that is as specialized as possible, responding precisely to the needs of the company, Esokia has set up a clear process in terms of mobile application maintenance, divided into several main stages:

• Creation of a dedicated team of developers, each of whom has the key skills for constant and successful operational maintenance;
• Support on the AGILE methodology, therefore regular communications, great adaptability and flexibility in development;
• The choice of a project manager with technical skills, for greater fluidity of actions, exchanges and understanding within the team;
• Discovery of the application requiring a mobile TMA as well as the documents and information related to the mission;
• Launch of maintenance, correcting the anomalies identified in order to improve the mobile application.

When necessary, they can, in consultation with the customer, add new functionalities.

Focus on the skills needed for successful mobile application maintenance

A process, no matter how comprehensive, cannot yield the desired results without the right knowledge and its relevant application. Our mobile application maintenance teams rely on their mastery of Android, iOS and backend to deliver a service that meets the expectations of each customer.

How much does mobile app maintenance cost?

Mobile application maintenance becomes a concretely winning strategy when it is delegated to an agency specializing in digital outsourcing. Regarding the budget to devote to TMA Mobile, here are the parameters that come into play:

• The type of maintenance required: preventive, corrective or evolutionary;
• The type of technology used for the development of your application;
• The integration of third parties;
• The quality of the initial development;

Why choose Esokia for your TMA Mobile project?

A digital agency specializing in particular in outsourced mobile application maintenance, Esokia is recognized for the quality of its services. Many customers trust the expertise of our teams of developers for their mobile TMA. Our SLA scrupulously takes up the essential elements of a successful mission:

Scalability

• Added new features;
• Improved UX/UI design and user experience;
• Optimization of the application;

Security

• Reduction of risks related to faults in the system;
• Optimal functionality with updates made as soon as possible after their release;

Freedom

• Refocusing on the core business by relieving you of mobile maintenance;

Availability and visibility

• Outage management for 24-hour visibility and access to your services;

Proactivity

• Advice ;
• Skill ;
• Expertise;
• Audit.

If you are looking for a trusted partner to support your TMA Mobile, contact us to discuss your project!